Task

• Blank sheet approach in all administrative and service areas
• Implementation of a more efficient and agile organisation
• Reduction of fixed costs by 3% of turnover

Industry/ Function / Environment / Expert

• Packaging industry
• Programme Manager
• Cost reduction (financial crisis)

• Introduction of a new service delivery model for group functions with representation of internal customers in “user boards”
• Ongoing programme to outsource billing processes (-300MA)
• Planned restructuring of sales activities from group-wide network with sales companies in the markets to division-specific sales teams and customer service centres
• Development of cost reduction targets for all fixed cost areas
• Supporting the functional heads in the reorganisation of their areas on the basis of a “clean-sheet” approach in HR, finance, logistics, purchasing and IT, among others

êCoordination of the country organisations/HR departments and ensuring a regular and trouble-free process of staff reduction

• Cost reduction of 270 million euros p.a. (excluding closures and disposals), of which 200 million euros p. a. (>25% reduction) in “Selling, General & Administration”, staff reduction by 3,000 employees (10% of total staff) without disruptions
• Leaner and more agile organisation

• Global manufacturer of wood fibre-based materials, paper, packaging, wood products and pulp (10 billion euros turnover / 25,000 employees)